+ Implemented and optimised user-facing flow for slow money transfers, saving $70k GBP from customer escalations and churn monthly.
+ Built and fined-tuned automated system for operations cases, increasing efficiency by replacing over 9k manual assignments daily.
+ Other contributions: on-call assistance, migrating repositories to new security libraries

+ Implemented a comprehensive internal dashboard and alert system to monitor GPU usage and other key pipeline metrics.
+ Refactored backend logic and caching implementation in Redis to achieve an order of magnitude speedup in graph rendering.
+ Set up CI/CD pipeline with test automation to streamline production releases as a stretch goal.
+ Other contributions: on-call assistance, unit/integration testing, spearheading annual 'Spotify wrapped'-style feature.

+ Designed and developed AICET website.
+ Designed and developed key pages for Softmark, a lightweight exam grading software used by NUS and other instructors to handle thousands of scripts annually.

+ CS2040S Data Structures and Algorithms Spring ’21 (Teaching score of 4.9/5 against department average of 4.2/5)
+ CP2106 Independent Software Development Project Summer ’21 (Unrated module)

+ Designed and implemented a full‑stack feature to track, analyse and visualise user interaction events to evaluate the quality of user experience and help teams measure the impact of UI/UX changes.
+ Deployed repositories to development server, managed CI/CD delivery releases.